Draft for review – to be confirmed by Rayare Holidays and its legal adviser before publishing.
Overview
Cancellation and refund terms depend on the package, the hotels and the airlines or transport providers involved. The specific terms for your trip are listed in your written quotation and booking confirmation.
Cancellations
To cancel, write to mailus@rayareholidays.com or call +91 63663 32267 as early as possible. Charges apply based on how close to the travel date you cancel and on the conditions set by hotels, airlines and other suppliers. [Rayare to confirm: cancellation charge slabs, e.g. by number of days before departure.]
Refunds
Eligible refunds are returned to the original payment method after deducting applicable charges. [Rayare to confirm: refund timeline in working days.]
Changes to your trip
If you want to change dates or travellers, tell us as early as possible. Changes are subject to availability and supplier charges. [Rayare to confirm: amendment charges.]
Cancellation by us
If we have to cancel or materially change a trip for reasons within our control, we will offer an alternative or a refund. [Rayare to confirm.]
Contact
Questions about a refund? Email mailus@rayareholidays.com or call +91 63663 32267.